HPC Outdoor Gas Fire Pit Warranty Information
Hearth Products Controls Company warranties product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale or shipment from HPC.The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. Please refer to the Warranty Chart below for warranty periods.
Our warranty does not cover items that have been damaged by over heating, modification, abuse, improper storage, installation, or maintenance. This warranty excludes claims for incidental or consequential damage and indirect collateral expenses arising from product defects or warranty recovery. Appliances manufactured by HPC including CSA Certified models, cannot be altered or modified in any way.
Stainless Steel Fire Ring Burners | |
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Residential Use Hassle Free Lifetime Warranty |
Commercial Use Hassle Free Lifetime Warranty |
Electrical Components & Gas Valves | |
Residential Use 3 Years |
Commercial Use 1 Year |
Pilot Assembly | |
Residential Use 2 Years |
Commercial Use 1 Year |
Stainless Steel Components | |
Residential Use 5 Years |
Commercial Use 1 Year |
Refractory Outdoor Log Sets | |
Residential Use 5 Years |
Commercial Use 5 Years |
Ceramic Fiber Outdoor Log Sets | |
Residential Use 3 Years |
Commercial Use 2 Years |
Unfinished Fire Pit Enclosures | |
Residential Use 3 Years |
Commercial Use 3 Years |
Copper Bowl Series | |
Residential Use 3 Years |
Commercial Use 3 Years |